This is how change sometimes happens. Nonprofits that are funded by government agencies are frequently confronted by a challenge unique to their business model, which I’ll whimsically refer to as The Curious Case of the Customer Curveball. This “case” begins with our hero (you – the nonprofit) innocently walking along the path laid out by the mission. You’ve got your map, compass, weather gear – all the things that the nature of the work and the efforts of your forecasters…
It’s commonly understood that the best way to address a problem is to prevent it from happening in the first place. This notion was described in a provocative metaphor by Gary Grobman in “An Introduction to the Nonprofit Sector.” http://shop.whitehatcommunications.com/products/An-Introduction-to-the-Nonprofit-Sector.html He describes the scenario of children falling into a river and the various ways of addressing this problem with the ideal solution, of course, being prevention of their falling in in the first place. That’s how we think about consulting.…